About Us
Our Identity and Vision
Himalayan Online Service (HONS) is recognized as one of Nepal's foremost Internet and Network Service Providers, dedicated to powering the nation's digital future. Since our establishment, we have been at the forefront of innovation, deploying a comprehensive, state-of-the-art fiber optic network that effectively bridges the gap between Nepal and the global digital landscape. We are committed to delivering not just high-speed fiber internet and premium IPTV services, but a complete ecosystem of cutting-edge communication solutions for every Nepali home and enterprise.
Mission & Commitment
Our mission is simple and powerful: to provide reliable, affordable, and cutting-edge internet and digital solutions that enhance the lives of every customer. We are driven by an unwavering commitment to quality of service and a customer-centric approach, ensuring seamless connectivity that:
Empowers Businesses: By providing tailored, resilient enterprise solutions for growth and operational excellence.
Connects Families: By delivering consistent, high-speed access for education, entertainment, and communication.
Drives Nepal's Digital Transformation: By building the foundational infrastructure for a connected future.
Technology and Infrastructure
Our competitive advantage lies in our robust, future-proof infrastructure. We operate a high-capacity fiber optic backbone, utilizing state-of-the-art technology from leading global hardware partners. This powerful network is designed for maximum resilience and speed, guaranteeing ultra-broadband availability and a superior online experience for high-definition streaming, online gaming, and demanding professional applications.
We continuously invest in upgrading our core network architecture to ensure dedicated bandwidth and minimal latency, keeping us ahead of the rapidly increasing demand for data connectivity across Nepal.
Comprehensive Service Portfolio
HONS offers a diversified portfolio of services tailored for every segment, all delivered over our reliable fiber infrastructure:
Residential Fiber Internet
Premium IPTV
Enterprise Solutions
Private VPN & Intranet
Unmatched Customer Focus
At HONS, we believe that exceptional service is as important as exceptional speed. Our dedication to our users is reinforced by a highly trained, professional support team, available 24 hours a day, 7 days a week, 365 days a year.
We ensure customers are always connected and supported through multiple channels, including:
A dedicated, round-the-clock Call Centre.
Intuitive self-service tools, including a client portal and mobile application, empowering you to manage your account, monitor usage, and receive immediate support with ease.
Join the HONS family and experience the difference—a seamless, high-speed connection backed by a commitment to excellence and unparalleled service. We are not just an ISP; we are your essential gateway to a connected world.