Terms & Conditions

• Usage is calculated on actual connection time for the month accordingly to the our business rate per minute all time .
   
• There will be no additional charge for volume traffic. The same rates will apply on all days of the week.
   
• Minimum charge will be calculated at 1 minute and all additional time will be rounded to the additional minute.
   
• There will be a consultation fee after the initial installation for all other technical (hardware/software) support. Support by phone and e-mail available free of cost whereas Rs. 150/hr/pc will be charged for on site support.
   
• Initial installation of the communication software and support will be done free of cost. This is applicable to only one machine.
   
• There is no security deposit needed as all our plans are prepaid only.
  The user who has not paid their bills within given time( max. of a week) after renew or opening new account may have his/her account disabled.
   
• The user shall protect the secrecy of the users identification and/ or password assigned to him/her at all times and shall ensure that same is not revealed or disclosed in any, manner to any person. The user shall be fully responsible for and shall bear all charges, losses or damages arising from any use of his user identification and/ or password however the same may arise and can change his/her password regularly from website or our e-mail client software The bat.
   
• The user shall at all time use only his/her own user-id and password for accessing the Service & should not share with others, if found then account may have disabled & paid amount will be seized.
   
• If the user account is expired & not renewed within up to a month then HONS will not guaranty to assign same user name as before so that your e-mail address will might be hampered by it.
   
• The service may only be used for lawful purposes. Transmission/reception of any material in violation of any Nepalese law is prohibited. This includes, but is not limited to, copyright material, material legally judged to be threatening or obscene or material protected by trade secret. The service may not be used for any unlawful purpose such as, but limited to, vice, gambling or other criminal purposes whatsoever nor for sending/receiving from any person any message which is offensive on moral, religious, communal or political grounds, or is abusive or of any indecent, obscene or menacing character, or for persistently sending message without reasonable case or for causing any threat, harassment, annoyance, inconvenience or needless anxiety to any person.
   
• The user may not attempt to gain access to any computer system connected to Internet without authorization by the owner of the computer system and use the service to access information or resources which are private to individuals and organizations unless permission to do so has been granted by the owners of holders of the rights to such resources and information.
   
• The user shall, when accessing any other network through the Service, comply with the rules appropriate for such other network.
   
• Use of any other information obtained via the service is at your own risk. The service is not responsible for the accuracy or the quality of information obtained through the service.
   
• The rate scheme is exclusive of all taxes.
   
• Use of the service constitutes acceptance of these Terms and Conditions. Himalayan Online Service Pvt. Ltd. reserves the right to discontinue any account that does not abide to this agreement.